Privacy Policy

At Parlo, operated by Claris d.o.o. and Kolegio d.o.o., we take your privacy seriously. Claris d.o.o. based at Masarykova 7, Zagreb, Craotia and Kolegio d.o.o. based at Voćarska cesta 20, Zagreb, Croatia act as joint data controllers, meaning both entities are responsible for the processing of your personal data and ensuring compliance with applicable data protection laws. This Privacy Policy outlines how we, as joint data controllers, collect, use, and protect your personal information when you visit and interact with our website, www.getparlo.io (the "Site").

1. Information We Collect

We collect two types of information:

• Personal Information: Information that you voluntarily provide, such as your name, email address, phone number, or any other details submitted through forms, account creation, or subscriptions.
• Non-Personal Information: Automatically collected data when you interact with our site, including your IP address, browser type, operating system, and browsing behavior (e.g., pages visited, time spent on the Site).

2. How We Use Your Information

The information we collect is used for:

• Providing, maintaining, and improving our services
• Responding to inquiries, comments, or requests
• Sending newsletters, updates, and other promotional materials (with your consent)
• Analyzing user behavior to optimize user experience
• Protecting against fraudulent activities and enhancing security
• Complying with legal requirements

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily provide us with your information (e.g., signing up for newsletters), we process it with your consent.
• Legitimate Interest: We may process certain data (e.g., for website analytics) based on our legitimate interest to improve our services.
• Legal Obligation: We may process data to comply with legal obligations, such as keeping records for tax purposes or responding to lawful requests.

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3. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

• Enhance the functionality of the Site
• Analyze user behavior and improve our services
• Deliver personalized content and advertising based on your preferences

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of the Site.

We use Google Ads, which may place third-party cookies to show you personalized ads based on your browsing behavior. We do not store or access these cookies directly, but third-party providers may use them to serve ads on other websites based on your visit to our Site.

4. How We Share Your Information

We do not sell, trade, or otherwise share your personal information with third parties except in the following cases:

• Joint Operations Between Claris d.o.o. and Kolegio d.o.o.: Since Parlo is a mutual project between Claris d.o.o. and Kolegio d.o.o., personal information collected may be shared between these two entities for business, operational, and administrative purposes. Both entities will take responsibility for ensuring your privacy is protected.
• Service Providers: We may share information with trusted third-party vendors to perform services on our behalf (e.g., hosting, analytics, payment processing).
• Legal Compliance: We may disclose your information if required by law or to protect the safety and rights of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

If personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards, such as standard contractual clauses or similar legal mechanisms, are in place to protect your data

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to the processing of your data
• Withdraw consent for data processing where applicable
• Request data portability
• Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated

If you wish to exercise any of these rights, please contact us at hello@getparlo.io.

8. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@getparlo.io. Claris d.o.o. and Kolegio d.o.o. are jointly responsible for handling any privacy-related inquiries.

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